Informatics Technology Training & Marketing Academy
The Right Opportunity is when Your Customers Just Cant Say No
Lesson 1: Internet background; connecting to the Internet; starting Internet Explorer; toolbar; buttons; using links on the Internet skills web site (working offline); using links on the BBC web site (working online).
Lesson 2: The structure of Internet addresses; search engines and search techniques; finding a specific web page; changing how search results are displayed; adding keywords; using an internal search facility; edit/find; search tips.
Lesson 3: Using the favourites feature; using the history feature; deleting temporary Internet pages; saving a web page; printing a web page.
Lesson 4: The Outlook Express screen; using the main folders; Inbox; Outbox; Sent Items and deleted Items; Compose and Print Messages; send and receive messages; organise messages by creating a new folder; attach a file to a message; save an attached file; using the address book.
PC Bacis:Course Content
Lesson 1: Types of computer hardware; components of the system unit; using the mouse to open and close menus; using the mouse to open and play a game stored on the computer; different types of printers; shutting down the computer.
Lesson 2: Leading the Microsoft Word software program; opening an existing Word document; editing and printing a Word document; leading the Microsoft Excel program; editing data in Excel; understanding the structure of a database and sorting information; what the different software applications are used for.
Lesson 3: Understanding the principles of storing documents in files and folders; opening a document stored in a sub folder; using My Computer to organise files; creating a new folder; moving a file; copying a file; renaming a file; deleting a file; creating a new document in Word; saving a new document; the importance of backing up.
Lesson 4: Using Internet Explorer to connect to the Internet; using a web address to locate a web site; understanding the importance of security on the Internet; using Outlook Express to compose messages; different types of connectors; how a digital camera can be used with a PC.
Information & Communication Needs (Module 1) Includes:
• Information for decision making
• Problem diagnosis
• Problem solving techniques
We suggest you put aside roughly 6 – 10 hours. Please note: this is guidance only as some people will take less time, others more.
Improvements in the decision making process (Module 2) Includes:
• Decision making
• Approaches to decision making
• Negotiating for managers
• Dissemination of the decision
We suggest you put aside roughly 15 – 20 hours. Please note: this is guidance only as some people will take less time, others more.
Implement and monitor improvements (Module 3) Includes:
• Implementing improvements
• Monitoring improvements
We suggest you put aside roughly 15 – 20 hours. Please note: this is guidance only as some people will take less time, others more.
Course Content
Characteristics of Teams (Module 1) Includes:
• What are Teams?
• Attributes of Winning Teams
We suggest you put aside roughly 12 – 14 hours. Please note: this is guidance only as some people will take less time, others more.
Team Development (Module 2) Includes:
• Developing a Winning Team
• Communicating with your Team
• Career Planning
• Succession Planning
We suggest you put aside roughly 16 – 20 hours. Please note: this is guidance only as some people will take less time, others more.
Performance of Teams (Module 3) Includes:
• Improving Team Performance
• Understanding behaviour
• Delegation and Feedback
• Conflict Management
• Performance Standards and Objectives
• Monitoring and Appraising Performance
• Learning through Training and Development
• Coaching and Mentoring
We suggest you put aside roughly 12 – 24 hours. Please note: this is guidance only as some people will take less time, others more.
Course Content
Marketing Principles and Practices (Module 1) Includes:
• What is Marketing?
• Principles of Marketing
• Marketing Practices
We suggest you put aside roughly 10– 15 hours. Please note: this is guidance only as some people will take less time, others more.
Marketing Mix (Module 2) Includes:
• The Role of Market Research
• The Role of the Marketing Mix
• Product
• Price
• Place
• Promotion
• The 7 P’s
We suggest you put aside roughly 14– 24 hours. Please note: this is guidance only as some people will take less time, others more.
Strategies (Module 3) Includes:
• Strategies
• Planning
We suggest you put aside roughly 7– 10 hours. Please note: this is guidance only as some people will take less time, others more.
Goals and objectives (Module 1) Includes:
• Process and Functions
• Goals & Objectives
We suggest you put aside roughly 5– 8 hours. Please note: this is guidance only as some people will take less time, others more.
Operational plans (Module 2) Includes:
• Customer Orientation
• Prioritising
• Monitoring and Controlling Plans
We suggest you put aside roughly 12 – 14 hours. Please note: this is guidance only as some people will take less time, others more.
Health and Safety (Module 3) Includes:
• Health and Safety Regulations and Legislation
• Creating a Safer Working Environment
We suggest you put aside roughly 12 – 16 hours. Please note: this is guidance only as some people will take less time, others more.
Course Content
An Issue requiring change (Module 1) Includes:
• All Change
• Issues Requiring Change
• Clarifying the Issue
• Presenting the Information
We suggest you put aside roughly 4 – 6 hours. Please note: this is guidance only as some people will take less time, others more.
Planning the Change (Module 2) Includes:
• Planning for Change
• Strategies for Change
• Gaining Support for Change
• Motivating For Change
We suggest you put aside roughly 7 – 10 hours. Please note: this is guidance only as some people will take less time, others more.
The implementation and evaluation of the change (Module 3 Includes:
• Evaluating and Implementing Change
• Tools for Change
We suggest you put aside roughly 4 – 6 hours. Please note: this is guidance only as some people will take less time, others more.
Course Content
Communication in an organisation (Module 1) Includes:
• Introduction to Workplace communications
• Communication Barriers
• Management Research
• Sources of Information
• Making sense of Qualitative data
• Making sense of Quantitative data
• Understanding Quantitative and Qualitative data
• Communication Systems and Processes
• Workplace Communication Structures
• Culture in the Workplace
• Adapting to Improve Your Workplace Communication
We suggest you put aside roughly 15– 20 hours. Please note: this is guidance only as some people will take less time, others more.
Interpersonal Communication (Module 2) Includes:
• Introduction to Interpersonal Communication
• Written Communication
• Active Listening
• Questioning Skills
• Types of Meetings
• Leading Effective Meetings
• How to Deliver Effective Presentations
• Using Visual Aids
• Presentation Skills
We suggest you put aside roughly 20 – 30 hours. Please note: this is guidance only as some people will take less time, others more.
Managing Internal and External Workplace Communication (Module 3) Includes:
• Managing Internal Workplace Communication
• Managing External Workplace Communication
• Importance of Information
• What is Knowledge?
• Information Management
• Planning Information Exercise
We suggest you put aside roughly 10– 15 hours. Please note: this is guidance only as some people will take less time, others more.
Course Content
Time Management (Module 1)
Includes:
• Time Management and You
• Making Time
• Time Stealers
We suggest you put aside roughly 15 – 20 hours. Please note: this is guidance only as some people will take less time, others more.
Personal and Professional Skills (Module 2)
Includes:
• The Effective Manager
• Recognising and Dealing with Stress or Burnout
• Communication skills
• Speaking and Hearing
• Active Listening
• Active Body Language
• Questioning
• Planning to communicate
• Getting the message across
• What is assertiveness?
• What is conflict management?
• What is Negotiating
• Coaching and Mentoring
We suggest you put aside roughly 35 – 55 hours. Please note: this is guidance only as some people will take less time, others more.
Personal Skills Audit and Personal Development Plan (Module 3)
Includes:
• How Individuals Differ (including the Myers-Briggs Type Indicator)
• Learning Styles
• Life and Career Planning
• Setting Standards and Objectives
We suggest you put aside roughly 15 – 20 hours. Please note: this is guidance only as some people will take less time, others more.
Course Content
Module 1: Networking Fundamentals
Module 2: Physical Links and Interfaces
Module 3: Network Protocols and Devices
Module 4: LAN Technologies
Module 5: WAN Technologies
Module 6: Fundamentals of TCP/IP
Module 7: TCP/IP Applications
Module 8: Network Operating Systems and Applications
Module 9: Microsoft Windows Networking
Module 10: UNIX Networking
Module 11: NetWare Networking
Module 12: Macintosh Networking
Module 13: Network Administration
Module 14: Network Troubleshooting
Module 1: Concepts: The Internet, The World Wide Web, Web Servers,
Browsers, Internet Service Providers, Rotocols.
Browsers, Internet Service Providers, Rotocols.
Module 2: Web Browsers: First Steps with Web Browsers, Filling in Form, using Bookmarks, Changing the Home Page, Displaying and Hiding Pictures, Deleting the Browser History.
Module 3: Searching: Selecting a Search Engine, Performing a Search, Using Internet Explorer Search Pane.
Module 4: Printing: Print Preview, Changing Page Setup, Printing.
Module 5: Using Information from the Web: Copying Information, Saving
Pages, Downloading Files.
Module 6: Security: Usernames and Passwords, Digital Certificates,
Encryption, Viruses, Firewalls.
Module 7: An Introduction to Electronic Mail: Email Terms and Concepts,
Security Considerations, First Steps with Email, Using Help Functions.
Module 8: Messaging and Editing Techniques: Email Messaging, Message Editing.
Module 9: Address Book and Email Attachments: The Address Book, Email Attachments.
Module 10: Printing and Mailbox Management: Mailbox Management, Sorting Messages. Page
Module 3: Searching: Selecting a Search Engine, Performing a Search, Using Internet Explorer Search Pane.
Module 4: Printing: Print Preview, Changing Page Setup, Printing.
Module 5: Using Information from the Web: Copying Information, Saving
Pages, Downloading Files.
Module 6: Security: Usernames and Passwords, Digital Certificates,
Encryption, Viruses, Firewalls.
Module 7: An Introduction to Electronic Mail: Email Terms and Concepts,
Security Considerations, First Steps with Email, Using Help Functions.
Module 8: Messaging and Editing Techniques: Email Messaging, Message Editing.
Module 9: Address Book and Email Attachments: The Address Book, Email Attachments.
Module 10: Printing and Mailbox Management: Mailbox Management, Sorting Messages. Page
All Classes are scheduled from
10:00 AM to 9:00 Noon
1- Formulation Of A Strategic Sales Program.
2- Implementation Of The Sales Program.
3-Evaluation & Control Of The Sales Program.
What You'll Learn
• Key business processes and marketing techniques
• How you impact your future
• Fundamentals of finance and accounting
• Mastering management principles
• Excelling your communication and leadership skills
• Best practices for decision making
• Creative problem solving
• Strategic thinking
• Quantitative analysis techniques
Course Content
Different leadership attributes and skills (Module 1) Includes:
• Styles of Leadership
• Leadership Attributes
• Emotional Intelligence
We suggest you put aside roughly 7 – 10 hours. Please note: this is guidance only as some people will take less time, others more.
Current theories, models and principles of leadership (Module 2) Includes:
• Management theories
• Leadership theories
• Leadership in the organisational context
We suggest you put aside roughly 8 – 14 hours. Please note: this is guidance only as some people will take less time, others more.
Development of Leadership Skills (Module 3) Includes:
• Leading and Supporting Teams
• Encouraging participation
• Developing your skills as a leader
We suggest you put aside roughly 8 – 11 hours. Please note: this is guidance only as some people will take less time, others more.
Participants will:
Effectively use the tools needed for human resource management to achieve the objectives of the company.
Develop an understanding of emerging trends within the human resource management function.
Learn new approaches to human resource management.
Understand job analysis, needs analysis and identify appropriate development strategies for individuals and group.
This diploma is equivalent to diplomas awarded by the Egyptian universities "Supreme Council of Universities Decision no.86 data May 5, 1999 ".
The Program
The post- Graduate Diploma consists of six courses spread over a period of two terms.
Human Resource Planning
Planning and implementing HR strategies and policies
Management the structure and flow of work
Job analysis, design and description
Staffing
Recruitment
Selection, selection interviews and tests
Development and Evaluation
Employee training and development
Training needs assessment
Implementing training programs and activates
Evaluation of training programs and activities
Career planning and development
Employee performance appraisal
Compensation
Job evolution
Wages and salaries
Incentive system
Benefits
Core Courses
Accounting
The thrust of the Accounting course is managerial in nature. A successful employee/ manager needs to cut through the information system to reach the accounting numbers the really matter, i.e those that could influence a decision. But first s/he must understand how these numbers are put together before being in position to spot which ones are critical.
The course will provide you with the background and the cutting tools.
Economics
Economics pervades many facets of human behavior. Economics can be split into microeconomics and macroecoeconomic. The objective of the microeconomics section is twofold: to spell out the strengths and weaknesses of the free enterprise system in a politically unbiased fashion and to highlight the economic principles and tools essential for rational decision making in a company. Major microeconomics topics include: economic concept, issues and tools; the price mechanism; demand; productivity, cost and supply; makers, economic efficiency; organization of industries; public goods and externalities; income distribution; international trade and exchange rates.
The objective of the macroeconomics section is to clarify the national and international economic environment within which firms operate. It is concerned with inflation, unemployment, exchange rates and the potential impact of monetary and fiscal policies. Major macroeconomics topics include; national output, expenditure and income; potential real and money gross national product; fiscal policy and the multiplier; investment expenditure and the rate of interest; money, banking and monetary policy; stabilizing a dynamic economy; the balance of payments and international finance.
Finance
The principal objective of the course is to capture the most important modern ideas in corporate finance. It has been structured as logical progression of ideas, starting at a rudimentary level and progressing to an advanced level of financial sophistication, finance is a theoretical subject with important applications to decision making as it establishes the link between company decision- making and capital markets.
Marketing
The course deals with the marketing management process, focusing particularly the steps in the analytical and decision- making process involved in formulating, implementing and controlling.
Organizational Behavior
The course provides students with an understanding of the important of individual difference, work attitudes and their antecedents and consequences, and the role of different, work attitudes and their antecedents and consequences, and the role of process and content theories of employee motivation and performance. These are the fundamental aspects of human behavior in work settings.
Project Management
The course provides students with an understanding of the main elements of project management. Project Management will consider the organizational and people issues surrounding projects and will give a practical insight into project management tools and techniques required by successful project managers today. Project Management tools and techniques. The course will look at the functional and general management tools and techniques are likely to be employed to provide control and completeness from inception through to implementation.
Strategic Planning
Strategic planning is a process which involves setting company objectives, choosing among alterative courses of action, allocating resources and evaluating outcomes. While strategic planning is an evolving subject, it is firmly based on the concepts can be applied within a strategic planning framework; while there are no correct answers to strategy issues, the strategic planning approach provides a structure within which complex problems can be resolved.
1- Understanding Marketing & The Marketing Management Process.
2- Analyzing Marketing Opportunities.
3- Developing Marketing Strategy & The Marketing Mix.
4-Extending Marketing.
1- The Field Of Selling.
( Personal Selling - Building Partnering Relationships - Ethical & Legal Issues In Selling )
2-Knowledge & Skill Requirements
( Buying Behavior & Buying Process - Communiction Principles & Successful Selling - Adaptive Selling )
3- The Partnership Process
( Prospecting - Planning The Sales Call - Making The Sales Call - Strengthening The Presentation - Respomding To Objections - Obtaining Commitment - Building Long -Term Partmerships )
4- Sales Person As Manager
( Managing Your Time & Territory - Managing Within The Company - Managing Your Carrer )
• How switches and routers interconnect using equipment from multiple vendors
• IP addressing and how to create subnets
• How TCP/IP works and how to configure it on various devices
• Capture and view network traffic using a protocol analyzer
• Wireless network options available
• Basic security and firewall issues
• How Ethernet works and how all of the various forms can be connected
• Basics of layered network protocols
• Difference between logical and physical network segments
• Install Cat 5e UTP and fiber optic cables
• How VLANs function
• When and how to use NAT
• Function of various routing protocols such as RIP, IGRP, and OSPF
• An overview of WAN technologies
• Functions of NetBIOS and NetBEUI
• Benefits and issues of Instant Messaging
Course Content
Module 1: Introduction to Active Directory
Module 2: DNS and Active Directory
Module 3: Active Directory Domains and Forests
Module 4: Creating and Administering User, Group and Computer Accounts
Module 5: Delegating Administrative Authority
Module 6: Implementing, Troubleshooting and Planning Group Policy
Module 7: Managing Software Using Group Policy
Module 8: Multiple Active Directory Domains
Module 9: Active Directory Replication
Module 10: Active Directory Schema Policy
Module 11: Active Directory Maintenance
Module 12: Planning Active Directory
Module 1: Network Infrastructures
Module 2: TCP/IP
Module 3: Monitoring and Troubleshooting TCP/IP
Module 4: DNS
Module 5: Configuring DNS
Module 6: DNS Monitoring, Troubleshooting and Designing
Module 7: WINS
Module 8: Configuring and Managing DHCP
Module 9: DHCP Troubleshooting and Design
Module 10: Routing and NAT
Module 11: Remote Access
Module 12: Radius
Module 13: Network Security
1- Coxcel Cable.
2- UTP Cable.
3- Fiber Cable
The Way You Do it
1- In the Wall.
2- In Channals.
Note That the Max Lenght of the UTP Cable is 100 Meters
Fundamentals of Fiber Optics
Two-day Accelerated Fiber Training
Our new two-day introductory
course covers multimode and
singlemode fiber technology
for local area networks (LANs).
Six hours of hands-on training
provide for extensive exposure to
optical fiber termination, system
testing and troubleshooting, and
fusion splicing using the latest in
fiber optic equipment.
Brief History and Introduction
to Fiber Optical
Optical Transmission Theory
Optical Fiber Manufacturing
Cable Manufacturing
Fiber Cable Installation
Termination and Splicin Field Testing
Standards and Codes System Design
AutoCAD
is a powerful 2D and 3D design and drafting platform that automates your design tasks, and provides digital
is a powerful 2D and 3D design and drafting platform that automates your design tasks, and provides digital
tools so you can focus on the design rather than the software itself. Architects, engineers, drafters, and design- related
- professionals use AutoCAD to create, view, manage, plot, share, and reuse accurate, information-rich drawings.
- The X line (Construction line) tool
- Rectangle tool
- Polygon tool with Option
- Ellipse tool by Major & Major Axis
- Text
- Spline tool with Option
- Revcloud tool
- Mirror & Offset tool
- How to Select Working area & Unit
- UCS Icon tool
- Grid Snap
- AutoCAD Screen
- The Indication of Units
- Mouse Cursor Modes & Shapes
- To set the Drawing Screen l
- Measurement of Length & Angle between the lines Move & Rotet tool
- Making Block Inserting Block tool
- Dimensioning Method - I
- Scale tool
- Scale part 3
- The Concept of Scale
- Break tool
- Stretch Extend Trim tool
- Region & Explode tool
- Array Tool (Latest)
- Hatch tool
- Snaps
- toolbar
- Setting of Lines and colors
- Civil Plan Part - I
- Civil Plan Part - II
- Civil Plan Part - III
- Civil Plan Part - IV (a)
- Civil Plan Part - IV (b)
- Civil Plan Part - IV (c)
- Civil Plan Part - V
- Alt. Door
- Chamfer & Fillet tool
- Civil Plan Part 6
- Civil Plan Mline Method
- Interior Item Chair
- Dimensions
- Gridline
- Properties tool - I
- Properties tool - II
- Plan Mline Part 2
- Walls Mline 1
- Civil Elevation Part 1
- Civil Elevation Part II
- How to draw a Chair
- Query 1
- Query 2
Course Content
Lesson 1: Launching Photoshop; opening a file; the toolbox; saving into the Photoshop format; navigating in Photoshop; using the navigator palette.
Lesson 2: Image resolutions; image sizes; resizing an image; cropping an image.
Lesson 3: The rectangle and Elliptical Marquee Tools; Constraining shapes; the lasso; polygon and magnetic lasso tools; saving a selection; the magic want tool; subtracting from a selection.
Lesson 4: Resizing; rotating and moving a selection; the erase tool; the history palette; copying a selection; feathering edges.
Lesson 5: Greyscale and bitmap images; creating a duotone image; colour modes.
Lesson 6: The colour palette; the colour picker; the eyedropper; the line tool; the fill command; the paintbrush tool; the clone stamp tool; the gradient tool.
Lesson 7: Creating layers; adding text to a layer; hiding and moving layers; copying a layer; scaling a layer; adding effects to layers; merging layers.
Lesson 8: Sharpening an image; rippling an image; other distortion effects; adding a lens flare; adding a texture; other filter effects.
Lesson 9: Brightening and darkening an image; removing dust and scratches; adjusting an image's overall tones; changing the hue and saturation.
Course Content
Lesson 1: Including: The opening screen, defining the web site, creating a first web page, saving a web page, adding images, adding text in code view, aligning items, modifying page properties, formatting the text, creating a text link, setting the document title.
Lesson 2: Including: Create new folders in the site, create and link to a New CSS Style Sheet, redefine CSS style rules for the HTML body tag, redefine CSS style rules for the HTML H1, H2 and H3 tags, create and apply a number of new CSS style classes to text.
Lesson 3: Including: Create named DIV tags, position named DIV tags on the page with rules in the stylesheet, embed and layer DIVs within, or over, each other, change the appearance of a DIVs borders, padding and background colours and images, apply text styles to a DIV tag area, control the positioning of elements throughout using just one stylesheet.
Lesson 4: Including: Find and insert images using the site assets panel, insert images into the DIV tag areas, use images and links to create all the main navigation in your site, create an image hotspot to link to another page, create a table to arrange the buttons in the menu, create a menu of images linked to pages in the site.
Lesson 5: Including: Organise intricate content with tables, create a small registration form, create a navigation jump menu, use behaviours to make javascript rollovers.
Lesson 6: Including: Import text from a text file, applying styles to the text, make and edit a useful numbered list, position an image within a text block, be able to create relative, absolute and email text links, create meta tags for description and keywords, insert special text characters, finish and re-use our template page, organise main page content with layout tables.
Lesson 7: Including: Import and reformat data from Microsoft Excel, insert and link to anchors within the page, create a bulleted list of text links, create a new browser window, create and save frames, organise and save frames within a frameset, target links from one frame to another, display an Office document and PDF in your web site, create a contact form with various input
Course Content
Lesson 1: What is HTML: HTML standards; HTML editors; basic HTML tags; web page design tips; designing a web site; what is a web server?; browser compatibility.
Lesson 2: Creating an HTML file; the HTML tag; the head tag; the title tag; the body tag; heading tags; the paragraph tag; inserting line breaks; lists; formatting text; adding comments.
Lesson 3: Adding a horizontal rule; incorporating images into pages; inserting an image; height and width attributes; aligning images with text; file formats and downloading; page colours and backgrounds.
Lesson 4: Understanding hyperlinks; the anchor tag; inserting a link within a document; adding navigational links; using an image as a link.
Lesson 5: Creating tables; adding a border; changing the border thickness; centering a table on the page; adding column headings; inserting a table background colour.
Lesson 6: What is a search engine?; search engine awareness; publishing your website.
